Bilingual Kiosk Manager

Kiosk Manager (Bilingual - English and Spanish)

BlueFigUSA, Florida’s largest authorized retailer of Cricket Wireless, is excited to welcome a dynamic and experienced Bilingual Store Sales Manager to our team. This full-time role offers an excellent opportunity to lead a vibrant retail environment, drive sales, and deliver exceptional customer service. If you are passionate about team leadership and thrive in a fast-paced setting, we invite you to join our growing company.

Key Responsibilities:

- Oversee daily store operations and sales activities to ensure smooth functioning

- Recruit, train, and supervise sales associates to achieve high performance standards

- Deliver outstanding customer service and effectively resolve customer complaints

- Achieve and surpass sales targets through strategic planning and team motivation

- Manage inventory levels, ensure accurate stock replenishment, and maintain store presentation

- Enforce compliance with company policies, procedures, and safety standards

Skills and Qualifications:

- Fluency in both English and Spanish, with excellent communication skills

- Proven management experience in a retail or sales environment

- Strong leadership and team-building abilities

- Exceptional customer service skills and problem-solving capabilities

- Ability to meet sales goals and work under pressure

- Knowledge of inventory management and store operations

- High school diploma or equivalent; additional retail or management training is a plus

At BlueFigUSA, we foster a collaborative and inclusive culture that values growth, innovation, and customer satisfaction. Join us to be part of a company that supports your professional development and rewards your dedication.

EDUCATION and/ or EXPERIENCE:

• High school diploma or equivalent, college degree preferred.
• Retail sales management or customer service management experience.
• Proven leadership skills.
• Demonstrated ability to meet/ exceed sales quotas.

KNOWLEDGE, SKILLS, & ABILITIES:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Positive, can-do attitude, highly motivated, results-driven personality.
• Excellent customer service skills and the ability to understand and implement our sales process.
• Ability to function independently as well as be a team player.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to complete sales tasks and meet quotas.
• Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

DESIRED SKILLS:

• Experience in prepaid wireless sales management.
• Retail sales management or customer service management experience.
• Bilingual / English & Spanish

SALARY/ BENEFITS:

• Base Salary Range $15.00 hourly
• Base + Commission (Hourly Pay and Commission Paid Weekly)
• Medical, Dental, Vision & Supplemental Insurance Benefits are eligible after 60 days

JOB TYPE:

• Full-Time
• Hourly - Non-Exempt

ENVIRONMENT & PHYSICAL DEMANDS:

The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to occasionally lift 10 to 25 pounds.
• Constant walking and standing; frequent bending, stooping, and reaching.